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Revolutionizing Retail Recruitment with AI-Powered Talent Recruiter


INTERTOP, Ukraine's leading retail chain with over 1,600 employees and a prominent presence through 154 stores across 13 renowned brands, including Ecco, Timberland, Skechers, Emporio Armani, Armani Exchange, The North Face, Vans, and Kiko Milano, faced a pressing challenge in its hiring process.


The Challenge: The process of hiring part-time and seasonal employees proved lengthy and insufficient, leading to financial losses at every stage of the candidate journey. The company lost thousands of hours on recruiters, leading to significant revenue losses due to the shortage of customer service assistants.


How Handy.ai Resolved the Issue:


Handy.ai's AI-Powered Talent Recruiter brought automation and speed to the recruitment process. Candidates could apply for positions and transition to their first day of work within just three days of submitting their resumes. The AI Recruiter conducted independent candidate interviews and offered guidance from resume review to the first day on the job, supporting candidates throughout their journey.


The Outcome: Implementing the AI Recruiter yielded significant time and cost savings in recruitment and administration. The company tripled its hiring speed, saving over a thousand hours on recruitment.


With an active user base of 16,000 per month, the AI Recruiter at INTERTOP:

  • Efficiently sent candidate applications to the most suitable shop directors.

  • Scheduled interview dates and times, sending reminders.

  • Provided feedback and answered questions.

  • Accompanied individuals until they started their employment.

Today, INTERTOP remains an undisputed market leader. The network comprises over 200 stores in Ukraine and Kazakhstan, featuring products from Geox, Clarks, Skechers, Timberland, Braska, Emporio Armani, Tommy Hilfiger, Vans, The North Face, and other leading global brands.

Explore more about INTERTOP on their website: INTERTOP Website

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